AI-Powered ITSM & Device Management
Unifying ITSM and Endpoint Management with a Single AI-Powered Agent.
Introduction
The Anakage server contains a variety of valuable resources, including images, zip files, documents, and installers, which can be accessed via hyperlinks and utilized in various ways through the self-help portal and applications.
These resources can be incorporated into Anakage Self-Help portal pages, allowing for the integration of images via hyperlinks and the inclusion of zip and document files as solution blocks.
Furthermore, Anakage Solutions/cobots can download these files as needed. For example, a zip file containing the installer for Notepad++ can be uploaded and made available for download. Anakage Solutions can then download this file from the server and use it to install Notepad++, without the need to embed the installer in the solution itself, keeping it lightweight. The server can be updated with the latest version of the Notepad++ installer, ensuring that solutions can always download the latest version without any changes to the solution.
Supported file formats include jpg, jpeg, png, gif, bmp, pdf, doc, docx, xls, xlsx, pptx, ppt, zip, exe, and msi, with a maximum size of 500MB.
It is important to note that the Resources section is used exclusively for uploading resources, which will not automatically appear or be used. Admin must upload these resources, obtain the hyperlink, and use them appropriately.
Step by Step guide: Upload and use resources