Introduction

Introduction 

As administrator should possess the ability to tailor the user interface of the Self-Service portal, while also having the capability to publish a wide range of solutions such as Anakage Solution (exe), Microsoft Word (doc), Adobe PDF (pdf), Web Page (http://), Anakage Self Help Pages, and multilingual Self-Help pages. 

Furthermore, beyond solution management for the self-service portal (SSP), it serves as a means to capture and present analytical data from both the self-service portal and offline applications installed on end-user devices. 

Hence, even if the deployment scope does not include the Self-Service portal, it is important to note that solution management plays a vital role in both the usage and administration of the platform. Effective solution management can contribute significantly to optimizing efficiency, streamlining the user experience, and enhancing the platform’s overall functionality. Therefore, solution management should not be overlooked or undervalued in the deployment and ongoing management of the platform.