Admin Training

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Offline app UI personalization
1
- 1.1
  Importance of Customizing the Offline App UI
Self-Service Portal UI Personalization (Content Management I)
1
- 2.1
  Personalize Self-Service Portal UI
Automation Success Report
8
Log Analysis & New Solutions Planning
6
Updating Offline Application
4
Solutions Management (content management II)
3
Content Management III
3
Create Users and Groups
2
- 8.1
  Creating users and assigning roles
- 8.2
  Creating and using groups
Chatbot Training
2
- 9.1
  Improving Chatbot Performance
- 9.2
  Quiz 6
  10 Minutes6 Questions
Chatbot UI Customization
1
- 10.1
  Customizing the Anakage Chatbot UI for Enhanced User Experience

Step-by-Step Guide for creating solution

Step-by-Step Guide for creating solution

Step 1: Use the article Category Management – Create , Edit, Delete to learn the step-by-step guide for creating categories

Step 2: Use the article Manage Sub-Categories (Create, Edit, Delete) to learn the step-by-step guide for creating sub-categories

Additional learning: Use the article Proactive Solution Management on Self-Help Portal for creating Proactive/Self-Heal solutions.

Step 3: Use the article Solution Management (Create, Edit, Delete..) to learn the step-by-step guide for creating categories

Practice Task:

Get a solution exe from course administrator and create a solution to be used by self-service portal users