what is Self-Heal?

Self-Heal is an automated IT issue resolution technology that proactively detects and fixes system problems without user intervention. It helps organizations reduce downtime, minimize IT workload, and improve system compliance by automatically identifying and resolving issues before they impact users.

Benefits of Automated IT Issue Resolution

1. Reduced IT Helpdesk Tickets – Minimizes manual interventions by automatically fixing common issues.
2. Increased Productivity – Users experience fewer disruptions, leading to improved efficiency.
3. Faster Issue Resolution – Problems are detected and resolved in real-time, reducing troubleshooting time.
4. Enhanced Compliance & Security – Ensures devices remain compliant with IT policies by proactively fixing misconfigurations.
5. Cost Savings – Reduces IT support costs by automating problem resolution.

How Anakage’s Self-Heal Solution Works

1. Issue Detection – The Anakage Agent continuously monitors system health and detects issues based on predefined rules.
2. Automated Execution – Self-Heal runs pre-configured solutions to resolve detected issues without user input.
3. Admin-Controlled Fixes – IT admins can remotely trigger Self-Heal actions for issues that require additional oversight.
4. Analytics & Reporting – Provides insights on executed fixes, system compliance, and unresolved issues for better decision-making.