Admin Console

Introduction to Remote Solution Analytics

The Remote Solution Analytics Module provides IT administrators with a comprehensive overview of remote solution deployments, execution statuses, and system-wide efficiency. This module enables IT teams to monitor active deployments, track solution performance, and optimize remote executions.

Overview of Remote Solution Deployment

The Remote Firing Solution Management Page allows IT teams to:

• Monitor solution execution across multiple devices.
• Track solution deployment metrics in real-time.
• Identify and resolve deployment failures.

Importance of Monitoring Remote Solutions

• Ensures solutions execute as expected without disruptions.
• Identifies failed, expired, or terminated solutions for troubleshooting.
• Improves system efficiency by preventing redundant executions.

Key Metrics and Performance Indicators

2: Understanding Deployment Metrics

 Tracking Total, Active, Terminated, and Expired Solutions

Total Solutions: Displays the total number of initiated remote solutions.Active Solutions: Indicates ongoing executions across user devices.Terminated Solutions: Shows solutions that were manually stopped or failed.
Expired Solutions: Solutions that exceeded their validity period without execution.

 Monitoring Created, Deployed, and Completed Solutions

Created Solutions: Solutions that were configured but not yet deployed.
Deployed Solutions: Solutions that were successfully sent to user devices.
Completed Solutions: Solutions that finished execution without errors.

Reviewing Solution-Specific Details

Each remote solution includes:

• Solution Name: Identifies the purpose of the solution.
  
• Creation Date: Timestamp of when the solution was configured.
  
• Deployment Status: Indicates Active, Completed, or Expired status.
  
• User Type: Shows the target audience (e.g., specific groups or all users).
  
• Action Type: Defines execution mode (e.g., WITH MESSAGE).
  
• Validity: Specifies the expiry period for execution.

 3: Managing and Searching Remote Solutions

Utilizing Search Functions to Filter Solutions

• Search by Solution Name, Date, Status, or Action Type.
• Quickly locate specific solution executions for analysis.

 Analyzing Deployment Status and Execution Progress

• Tracks which solutions have executed successfully and which failed.
• Helps IT teams identify performance trends and common execution issues.

Identifying and Resolving Deployment Issues

 If solutions fail to execute, check for:

• Device connectivity issues.
• User intervention requirements (e.g., restart required).
• Conflicting active solutions.

 4: Solution Termination and Optimization

Understanding the Role of the “Terminate” Button

• The Terminate button stops a scheduled solution before it executes.
• Once the validity period expires, termination is no longer possible.

When and Why to Terminate a Solution

• Prevent Unnecessary Execution: If a solution is no longer needed.
  
• Avoid Disruptions: If a solution could interfere with other tasks.
  
• Save System Resources: Stops redundant executions.