Anakage for Support - AI-Powered ITSM & Device Management

For many organizations the conventional way of solving any IT problem is to respond to clients or users after it arises....

As a service desk agent while solving user issues many a times you wished you could have gone deeper to understand root...

Automation is one of the key technology trends that is here to stay and it is poised to change the way we work or live....

To reduce service desk ticket is a high priority item for any one in business. Automation is one of the way to handle it....

The best of the emerging trends have been chosen and the path has been laid out for the onset of a new promising era of...

Outlook is widely used email-client in an organization because of its simplicity in the user interface, efficiency and lots...

In the Windows Firewall with Advanced Security snap-in, click Inbound Rules in the tree, and click New...

In Windows 10 many items has been moved from control panel to Settings. In continuation from this blog post here are...

We all know how to open control panel items using control panel. Many of us probably did not know that there are commands to...

Microsoft Lync and Outlook are few of the most frequently used tools in business setup. The support desk gets frequent...