Moving from reducing tickets to helping organisation goals – IT for digital transformation
Traditional IT was perceived as cost center. Their main aim was to maintain the running systems and make sure it does not...
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Reduce service desk tickets by resolving endpoint issues before user knows
To reduce service desk ticket is a high priority item for any one in business. Automation is one of the way to handle it....
How to protect against phishing in Office 365
To Protect against phishing is one of the mandatory things which is in the priority list of any organization. We will take...
Latest trends in Information Technology 2018 and the best tools for your innovation agenda
The best of the emerging trends have been chosen and the path has been laid out for the onset of a new promising era of...
11 tips for self service automation to reduce IT Service Desk tickets
Self Service Automation is one of the key trends that is being adopted to automate IT Service Desk. World is closer to...
How to fix “Outlook not sending mails” issue
Outlook is widely used email-client in an organization because of its simplicity in the user interface, efficiency and lots...
Top 5 IT help desk tools to optimize and standardize your service desk delivery
IT Help Desk in any organization is a crucial business unit which is often neglected. Thought leaders unlike the rest of...
Get most out of Anakage Self Support Admin dashboard
In Desktop and End User Support Automation journey deploying Self Service for Users is first step. It will not succeed until...
CSR @ Anakage – Rotary club of delhi south
Rotary Club of Delhi South is one of the premier clubs of Rotary District 3011 of Rotary International, with over four...
What to do if ping is not working
In the Windows Firewall with Advanced Security snap-in, click Inbound Rules in the tree, and click New...