Proactive CoBot- Resolve Issues before Users Get to Know
Anakage Proactive CoBot component is a lightweight application which is installed on end points to resolve end-point issues...
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IT Help Desk
How to easily use windows event viewer in day to day troubleshooting
As a service desk agent while solving user issues many a times you wished you could have gone deeper to understand root...
How to fix “Outlook not sending mails” issue
Outlook is widely used email-client in an organization because of its simplicity in the user interface, efficiency and lots...
Top 5 IT help desk tools to optimize and standardize your service desk delivery
IT Help Desk in any organization is a crucial business unit which is often neglected. Thought leaders unlike the rest of...