In a perfect world of IT Help Desk Automation all software issues will be either fixed manually or detected and proactively...

A self-service portal is a platform that has self-service or self-help solutions that enables the consumer to request...

40% of users like to try out to solve the problem themselves before reaching service desk. This number will increase as the...

We are very proud to be awarded ISO:IEC 27001:2013 certification, an internationally recognized standard that ensures that...

Automation is one of the key technology trends that is here to stay and it is poised to change the way we work or live....

Traditional IT was perceived as cost center. Their main aim was to maintain the running systems and make sure it does not...

Self Service Automation is one of the key trends that is being adopted to automate IT Service Desk. World is closer to...

In Desktop and End User Support Automation journey deploying Self Service for Users is first step. It will not succeed until...

Rotary Club of Delhi South is one of the premier clubs of Rotary District 3011 of Rotary International, with over four...

In Windows 10 many items has been moved from control panel to Settings. In continuation from this blog post here are...

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