1. Close All Processes and Programs<\/span><\/h2>\nAs indicated by the pop-up message, you must stop all programs that may have access to the PST file. This will prevent MS Outlook from accessing it. Follow these procedures to see if any Outlook-related processes are running in the background and to stop them:<\/span><\/p>\n\n- <\/span>Step 1: <\/span><\/strong>Right-click the Taskbar and click on Task Manager.<\/span><\/li>\n<\/ul>\n
![\"How](\"https:\/\/anakage.com\/blog\/wp-content\/uploads\/2023\/05\/1-1.png\")
<\/p>\n
\n- <\/span>Step 2: <\/span><\/strong>Select \u2018More Details\u2019 and go to the Processes tab.<\/span><\/li>\n<\/ul>\n
![\"How](\"https:\/\/anakage.com\/blog\/wp-content\/uploads\/2023\/05\/2-1.png\")
<\/p>\n
\n- <\/span>Step 3: <\/span><\/strong>Now look for processes with names containing \u2018outlook\u2019, \u2018communicator\u2019, \u2018Lync\u2019, \u2018UCMAPI\u2019. End all the processes by clicking on the process and selecting \u2018End task\u2019 <\/span><\/li>\n
- <\/span>Step 4 : <\/span><\/strong>Quit the Task Manager and restart Outlook.<\/span><\/li>\n<\/ul>\n
2. Open MS Outlook in Safe Mode<\/span><\/h2>\nYou can see if the problem is caused by certain malfunctioning add-ins by opening Outlook in safe mode. If Outlook opens without a hitch in safe mode, you must uninstall third-party add-ins from Outlook while it is still in safe mode. The procedure is as follows:<\/span><\/p>\n\n- <\/span>Step 1: <\/span><\/strong>Close existing instances of Outlook and then press Windows + R<\/span><\/li>\n
- <\/span>Step 2: <\/span><\/strong>Enter outlook.exe \/ safe and hit the enter key.<\/span><\/li>\n<\/ul>\n
![\"How](\"https:\/\/anakage.com\/blog\/wp-content\/uploads\/2023\/05\/3-1.png\")
<\/p>\n
\n- <\/span>Step 3: <\/span><\/strong>If the error is resolved in Safe Mode, go to File>Options>Add-ins and disable them.<\/span><\/li>\n
- <\/span>Step 4: <\/span><\/strong>Open Outlook normally and enable each add-in one-by-one to find out the problematic one which can be disabled permanently.<\/span><\/li>\n<\/ul>\n
3. Fix PST File Errors with Inbox Repair Tool<\/span><\/h2>\nIf the previous procedures fail to resolve the Outlook PST error, the PST file itself may be the problem. As previously stated, a PST file can be damaged or corrupted for a variety of reasons. SCANPST.EXE, an Inbox Repair Tool, is included with MS Outlook and can be found in the MS Office installation directory. The program can be used to repair a corrupted or damaged PST file that can’t be opened in Outlook. You can restore the Outlook PST file error by fixing the PST file. Here\u2019s how you can access it:<\/span><\/p>\n\u00a0<\/span><\/p>\n\n- <\/span>Step 1: <\/span><\/strong>Close Outlook and access the Installation directory of MS Office. It can normally be found at C:\\Program Files\\Microsoft Office\\ OfficeXX or C:\\Program Files (x86)\\Microsoft Office\\OfficeXX<\/span><\/li>\n<\/ul>\n
The XX refers to the Office version <\/span><\/p>\n\n- <\/span>Step 2: <\/span><\/strong>Click on the SCANPST.EXE tool.<\/span><\/li>\n<\/ul>\n
![\"How](\"https:\/\/anakage.com\/blog\/wp-content\/uploads\/2023\/05\/4-1-632x292.png\")
<\/p>\n
\n- <\/span>Step 3: <\/span><\/strong>Select \u2018Browse\u2019 and find the PST file.<\/span><\/li>\n
- Step 4: <\/strong>Select \u2018Start\u2019. This PST file will be scanned for errors.<\/li>\n
- Step 5: <\/span><\/strong>If errors are present, you will view a \u2018Repair\u2019 button, click on Repair and wait till the repair to finish.<\/span><\/li>\n
- Step 6: <\/span><\/strong>During the repair process, you may notice a message Inbox Repair Tool \u2018Not responding\u2019. However, this is nothing to worry about. Don\u2019t close the tool.<\/span><\/li>\n<\/ul>\n
If the Inbox Repair Tool fails, it could be because the tool does not support encrypted PSTs or if the PST file is larger than 2 GB.<\/p>\n
<\/p>\n
Conclusion<\/strong><\/span><\/h2>\nThe above steps can help resolve \u201cHow to Troubleshoot Outlook PST Error\u201d in windows system, depending upon the engineer or a user could follow the above steps to resolve the issue.<\/span><\/p>\nThe Anakage<\/a> platform can help resolve issues using \u201cHow to Troubleshoot Outlook PST Error\u201d which has catalogue of one click and user-guided solutions and can easily fix the issue \u201cHow to resolve Outlook connection issue\u201d keeping the engineer or the user at bay.<\/span><\/p>\nClick here to see a video on\u00a0\u201cOffline Cobot\u201d<\/a><\/span><\/p>\nThere is much more you can automate, check out our\u00a0website<\/a>\u00a0for more details.<\/span><\/p>\nWould you want your users to self-resolve such issues?<\/span><\/p>\nPlease fill up this\u00a0form<\/a>\u00a0let\u00a0us connect and walk you through IT Help Desk Automation use cases.<\/span><\/p>\nRead More:<\/strong><\/span><\/p>\nCase study On Digital Transformation.<\/a><\/span><\/p>\nCase Study on Automate Software Install requests.<\/a><\/span><\/p>\n\u00a0Schedule a Demo Today<\/span><\/span><\/strong><\/a><\/span><\/h4>\n <\/p>\n","protected":false},"excerpt":{"rendered":"
Troubleshoot Outlook PST error, in this blog you will learn how to troubleshoot outlook PST error to improve outlook functionality. […]<\/p>\n","protected":false},"author":1,"featured_media":5209,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_themeisle_gutenberg_block_has_review":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[541,33,10],"tags":[456,496,495,494],"coauthors":[88],"class_list":["post-5197","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-end-user-issues-anakage","category-it-help-desk","category-tech-tips","tag-outlook","tag-outlook-pst-error","tag-outlookpsterror","tag-troubleshoot-outlook"],"views":319,"jetpack_featured_media_url":"https:\/\/www.anakage.com\/blog\/wp-content\/uploads\/2023\/05\/Wordpress-Featured-Images-5.png","jetpack_sharing_enabled":true,"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/posts\/5197","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/comments?post=5197"}],"version-history":[{"count":0,"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/posts\/5197\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/media\/5209"}],"wp:attachment":[{"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/media?parent=5197"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/categories?post=5197"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/tags?post=5197"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/coauthors?post=5197"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
- \n
- <\/span>Step 1: <\/span><\/strong>Right-click the Taskbar and click on Task Manager.<\/span><\/li>\n<\/ul>\n<\/p>\n
- \n
- <\/span>Step 2: <\/span><\/strong>Select \u2018More Details\u2019 and go to the Processes tab.<\/span><\/li>\n<\/ul>\n<\/p>\n
- \n
- <\/span>Step 3: <\/span><\/strong>Now look for processes with names containing \u2018outlook\u2019, \u2018communicator\u2019, \u2018Lync\u2019, \u2018UCMAPI\u2019. End all the processes by clicking on the process and selecting \u2018End task\u2019 <\/span><\/li>\n
- <\/span>Step 4 : <\/span><\/strong>Quit the Task Manager and restart Outlook.<\/span><\/li>\n<\/ul>\n
2. Open MS Outlook in Safe Mode<\/span><\/h2>\n
You can see if the problem is caused by certain malfunctioning add-ins by opening Outlook in safe mode. If Outlook opens without a hitch in safe mode, you must uninstall third-party add-ins from Outlook while it is still in safe mode. The procedure is as follows:<\/span><\/p>\n
- \n
- <\/span>Step 1: <\/span><\/strong>Close existing instances of Outlook and then press Windows + R<\/span><\/li>\n
- <\/span>Step 2: <\/span><\/strong>Enter outlook.exe \/ safe and hit the enter key.<\/span><\/li>\n<\/ul>\n
<\/p>\n- \n
- <\/span>Step 3: <\/span><\/strong>If the error is resolved in Safe Mode, go to File>Options>Add-ins and disable them.<\/span><\/li>\n
- <\/span>Step 4: <\/span><\/strong>Open Outlook normally and enable each add-in one-by-one to find out the problematic one which can be disabled permanently.<\/span><\/li>\n<\/ul>\n
3. Fix PST File Errors with Inbox Repair Tool<\/span><\/h2>\n
If the previous procedures fail to resolve the Outlook PST error, the PST file itself may be the problem. As previously stated, a PST file can be damaged or corrupted for a variety of reasons. SCANPST.EXE, an Inbox Repair Tool, is included with MS Outlook and can be found in the MS Office installation directory. The program can be used to repair a corrupted or damaged PST file that can’t be opened in Outlook. You can restore the Outlook PST file error by fixing the PST file. Here\u2019s how you can access it:<\/span><\/p>\n
\u00a0<\/span><\/p>\n
- \n
- <\/span>Step 1: <\/span><\/strong>Close Outlook and access the Installation directory of MS Office. It can normally be found at C:\\Program Files\\Microsoft Office\\ OfficeXX or C:\\Program Files (x86)\\Microsoft Office\\OfficeXX<\/span><\/li>\n<\/ul>\n
The XX refers to the Office version <\/span><\/p>\n
- \n
- <\/span>Step 2: <\/span><\/strong>Click on the SCANPST.EXE tool.<\/span><\/li>\n<\/ul>\n<\/p>\n
- \n
- <\/span>Step 3: <\/span><\/strong>Select \u2018Browse\u2019 and find the PST file.<\/span><\/li>\n
- Step 4: <\/strong>Select \u2018Start\u2019. This PST file will be scanned for errors.<\/li>\n
- Step 5: <\/span><\/strong>If errors are present, you will view a \u2018Repair\u2019 button, click on Repair and wait till the repair to finish.<\/span><\/li>\n
- Step 6: <\/span><\/strong>During the repair process, you may notice a message Inbox Repair Tool \u2018Not responding\u2019. However, this is nothing to worry about. Don\u2019t close the tool.<\/span><\/li>\n<\/ul>\n
If the Inbox Repair Tool fails, it could be because the tool does not support encrypted PSTs or if the PST file is larger than 2 GB.<\/p>\n
<\/p>\n
Conclusion<\/strong><\/span><\/h2>\n
The above steps can help resolve \u201cHow to Troubleshoot Outlook PST Error\u201d in windows system, depending upon the engineer or a user could follow the above steps to resolve the issue.<\/span><\/p>\n
The Anakage<\/a> platform can help resolve issues using \u201cHow to Troubleshoot Outlook PST Error\u201d which has catalogue of one click and user-guided solutions and can easily fix the issue \u201cHow to resolve Outlook connection issue\u201d keeping the engineer or the user at bay.<\/span><\/p>\n
Click here to see a video on\u00a0\u201cOffline Cobot\u201d<\/a><\/span><\/p>\n
There is much more you can automate, check out our\u00a0website<\/a>\u00a0for more details.<\/span><\/p>\n
Would you want your users to self-resolve such issues?<\/span><\/p>\n
Please fill up this\u00a0form<\/a>\u00a0let\u00a0us connect and walk you through IT Help Desk Automation use cases.<\/span><\/p>\n
Read More:<\/strong><\/span><\/p>\n
Case study On Digital Transformation.<\/a><\/span><\/p>\n
Case Study on Automate Software Install requests.<\/a><\/span><\/p>\n
\u00a0Schedule a Demo Today<\/span><\/span><\/strong><\/a><\/span><\/h4>\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
Troubleshoot Outlook PST error, in this blog you will learn how to troubleshoot outlook PST error to improve outlook functionality. […]<\/p>\n","protected":false},"author":1,"featured_media":5209,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_themeisle_gutenberg_block_has_review":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[541,33,10],"tags":[456,496,495,494],"coauthors":[88],"class_list":["post-5197","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-end-user-issues-anakage","category-it-help-desk","category-tech-tips","tag-outlook","tag-outlook-pst-error","tag-outlookpsterror","tag-troubleshoot-outlook"],"views":319,"jetpack_featured_media_url":"https:\/\/www.anakage.com\/blog\/wp-content\/uploads\/2023\/05\/Wordpress-Featured-Images-5.png","jetpack_sharing_enabled":true,"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/posts\/5197","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/comments?post=5197"}],"version-history":[{"count":0,"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/posts\/5197\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/media\/5209"}],"wp:attachment":[{"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/media?parent=5197"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/categories?post=5197"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/tags?post=5197"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/coauthors?post=5197"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
- Step 4: <\/strong>Select \u2018Start\u2019. This PST file will be scanned for errors.<\/li>\n
- <\/span>Step 3: <\/span><\/strong>Select \u2018Browse\u2019 and find the PST file.<\/span><\/li>\n
- <\/span>Step 2: <\/span><\/strong>Click on the SCANPST.EXE tool.<\/span><\/li>\n<\/ul>\n
- <\/span>Step 4: <\/span><\/strong>Open Outlook normally and enable each add-in one-by-one to find out the problematic one which can be disabled permanently.<\/span><\/li>\n<\/ul>\n
- <\/span>Step 2: <\/span><\/strong>Enter outlook.exe \/ safe and hit the enter key.<\/span><\/li>\n<\/ul>\n
- <\/span>Step 4 : <\/span><\/strong>Quit the Task Manager and restart Outlook.<\/span><\/li>\n<\/ul>\n
- <\/span>Step 3: <\/span><\/strong>Now look for processes with names containing \u2018outlook\u2019, \u2018communicator\u2019, \u2018Lync\u2019, \u2018UCMAPI\u2019. End all the processes by clicking on the process and selecting \u2018End task\u2019 <\/span><\/li>\n
- <\/span>Step 2: <\/span><\/strong>Select \u2018More Details\u2019 and go to the Processes tab.<\/span><\/li>\n<\/ul>\n