{"id":1219,"date":"2020-04-27T08:54:46","date_gmt":"2020-04-27T08:54:46","guid":{"rendered":"https:\/\/anakage.in\/blog\/knowledge-base\/"},"modified":"2022-09-05T04:02:09","modified_gmt":"2022-09-05T04:02:09","slug":"knowledge-base","status":"publish","type":"page","link":"https:\/\/www.anakage.com\/blog\/knowledge-base\/","title":{"rendered":"Knowledge Base"},"content":{"rendered":"\t\t<div id=\"epkb-modular-main-page-container\" role=\"main\" aria-labelledby=\"epkb-modular-main-page-container\" class=\"epkb-css-full-reset eckb_mp_active_theme_multiblog\">\t\t\t\r\n\t\t\t<div id=\"epkb-ml__row-1\" class=\"epkb-ml__row\">                \r\n\t\t<div id=\"epkb-ml__module-search\" class=\"epkb-ml__module \">   \r\n\t\t<!-- Classic Search Layout -->\r\n\t\t<div id=\"epkb-ml-search-classic-layout\">    \t\t<h2 class=\"epkb-ml-search-title\">Have a Question?<\/h2>   \t\t\t<form id=\"epkb-ml-search-form\" class=\"epkb-ml-search-input-height--large\" method=\"get\" action=\"\/\">\r\n\t\t\t\t<input type=\"hidden\" id=\"epkb_kb_id\" value=\"1\" >\r\n\r\n\t\t\t\t<!-- Search Input Box -->\r\n\t\t\t\t<div id=\"epkb-ml-search-box\">\r\n\t\t\t\t\t<input class=\"epkb-ml-search-box__input\" type=\"text\" name=\"s\" value=\"\" aria-label=\"Search the documentation...\"\r\n\t\t\t\t\t        placeholder=\"Search the documentation...\" aria-controls=\"epkb-ml-search-results\" >\r\n\t\t\t\t\t<button class=\"epkb-ml-search-box__btn\" type=\"submit\">\r\n                        <span class=\"epkb-ml-search-box__text\"> Search<\/span>\r\n                        <span class=\"epkbfa epkbfa-spinner epkbfa-ml-loading-icon\"><\/span>\r\n                    <\/button>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<!-- Search Results -->\r\n\t\t\t\t<div id=\"epkb-ml-search-results\" aria-live=\"polite\"><\/div>\r\n\t\t\t<\/form>\r\n\t\t<\/div>  \r\n\t\t<\/div>  \t\t\t<\/div>  \r\n\t\t\t<div id=\"epkb-ml__row-2\" class=\"epkb-ml__row\">                \r\n\t\t<div id=\"epkb-ml__module-categories-articles\" class=\"epkb-ml__module \">  \r\n\t\t<div id=\"epkb-ml-basic-layout\" role=\"main\" aria-labelledby=\"epkb-ml-basic-layout\" class=\"epkb-layout-container epkb-css-full-reset epkb-basic-template\">\r\n\t\t\t<div id=\"epkb-content-container\">\r\n\t\t\t\t<div class=\"epkb-section-container\">\t\r\n\t\t<div class=\"epkb-three-col eckb-categories-list\" > \t\t\t\t\t<div class=\"epkb-ml__module-categories-articles__row\">  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_1\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 4px; border-width: 0px; border-color: #dbdbdb; background-color: #ffffff; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"border-bottom-width: 1px; background-color: #ffffff; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #dadada; padding-top: 20px; padding-bottom: 20px; padding-left: 30px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--no_icons-cat-icon\" aria-expanded=\"false\"\r\n\t\t\t\t\t\t            data-kb-category-id=\"60\" data-kb-type=\"category\"  style=\"color: #827a74; text-align: center; justify-content: center;\"  role=\"region\">\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #827a74;\" >Getting Started<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 0px; padding-top: 5px; padding-bottom: 4px; padding-left: 30px; padding-right: 10px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"60\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1220\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/what-is-anakage\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1220\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >What is Anakage Platform<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1237\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/anakage-platform-architecture\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1237\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Anakage Platform Architecture<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1239\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/prerequisites\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1239\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Prerequisites<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1234\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/security-considerations\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1234\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Security considerations<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1266\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/data-flow-between-end-user-and-server\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1266\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Data flow between End-User and Server<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1258\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/glossary\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1258\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Glossary<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_2\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 4px; border-width: 0px; border-color: #dbdbdb; background-color: #ffffff; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"border-bottom-width: 1px; background-color: #ffffff; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #dadada; padding-top: 20px; padding-bottom: 20px; padding-left: 30px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--no_icons-cat-icon\" aria-expanded=\"false\"\r\n\t\t\t\t\t\t            data-kb-category-id=\"65\" data-kb-type=\"category\"  style=\"color: #827a74; text-align: center; justify-content: center;\"  role=\"region\">\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #827a74;\" >Deployment<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 0px; padding-top: 5px; padding-bottom: 4px; padding-left: 30px; padding-right: 10px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"65\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1254\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/generating-and-deploying-certificates-for-https\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1254\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Generating and Deploying Certificates for https<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1256\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/troubleshooting-deployment-issues\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1256\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Troubleshooting Deployment issues<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1291\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/improve-user-adoption\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1291\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Improve User Adoption<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"4232\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/user-solution-request-and-approval-from-admin\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4232\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >User Solution Request And Approval By Admin<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"4277\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/chatbot-training\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4277\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Chatbot Training<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \r\n\t\t<ul class=\"epkb-sub-category eckb-sub-category-ordering\"  style=\"padding-left: 10px;\" > \r\n\t\t\t\t<li  style=\"padding-bottom: 8px; padding-top: 8px;\" >\r\n\t\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"71\" data-kb-type=\"sub-category\" role=\"region\">\r\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\r\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  >Planning<\/h3>\r\n\t\t\t\t\t<\/div>    \r\n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"71\"> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1310\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/planning-and-different-phases-of-deployment\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1310\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Planning and different phases of Deployment<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1369\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/deployment-checklist\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1369\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Deployment Checklist<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \t\t\t\t<\/li>  \r\n\t\t\t\t<li  style=\"padding-bottom: 8px; padding-top: 8px;\" >\r\n\t\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"72\" data-kb-type=\"sub-category\" role=\"region\">\r\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\r\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  >Installations<\/h3>\r\n\t\t\t\t\t<\/div>    \r\n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"72\"> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1252\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/setting-up-database\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1252\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Setting up Database<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1224\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/install-prerequisites-on-server\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1224\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Install Prerequisites on Server<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1226\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/setup-application-server\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1226\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Setup Application Server<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \t\t\t\t<\/li>  \r\n\t\t\t\t<li  style=\"padding-bottom: 8px; padding-top: 8px;\" >\r\n\t\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"70\" data-kb-type=\"sub-category\" role=\"region\">\r\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\r\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  >Sign-In \/ Login Integration<\/h3>\r\n\t\t\t\t\t<\/div>    \r\n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"70\"> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1232\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/active-directory-integration\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1232\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Active Directory Integration<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1363\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/introduction-to-single-sign-on-integration\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1363\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Introduction to Single Sign On Integration<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1361\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/okta-single-sign-on-integration\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1361\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Okta Single Sign On Integration<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1351\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/google-apps-single-sign-on-integration\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1351\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Google Apps Single Sign On Integration<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1248\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/single-sign-on-sso-integration-2\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1248\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Single Sign On (SSO) Integration<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \t\t\t\t<\/li>  \r\n\t\t\t\t<li  style=\"padding-bottom: 8px; padding-top: 8px;\" >\r\n\t\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"73\" data-kb-type=\"sub-category\" role=\"region\">\r\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\r\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  >Solution testing and customization<\/h3>\r\n\t\t\t\t\t<\/div>    \r\n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"73\"> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1349\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/test-self-help-solutions-and-request-for-changes\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1349\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Test Self-Help Solutions and request for changes<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1371\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/checklist-for-solutions\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1371\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Checklist for Solutions<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \t\t\t\t<\/li>  \r\n\t\t\t\t<li  style=\"padding-bottom: 8px; padding-top: 8px;\" >\r\n\t\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"74\" data-kb-type=\"sub-category\" role=\"region\">\r\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\r\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  >Customizations<\/h3>\r\n\t\t\t\t\t<\/div>    \r\n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"74\"> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1230\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/customize-user-self-help-portal\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1230\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Customize User Self-Help Portal<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1373\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/customize-user-offline-application\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1373\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Customize User Offline Application<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1632\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/multi-tenancy-and-facilities\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1632\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Multi Tenancy and Facilities<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1645\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/users-and-roles\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1645\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Users and Roles<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1331\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/tenants-in-self-heal\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1331\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Multi Tenancy in Self-Heal<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"4264\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/customize-chatbot\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4264\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Customize Chatbot<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \t\t\t\t<\/li>  \r\n\t\t\t\t<li  style=\"padding-bottom: 8px; padding-top: 8px;\" >\r\n\t\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"75\" data-kb-type=\"sub-category\" role=\"region\">\r\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\r\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  >Integrations<\/h3>\r\n\t\t\t\t\t<\/div>    \r\n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"75\"> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1365\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/integration-with-service-now\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1365\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Integration with Service Now<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1289\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/integrate-with-existing-support-mechanism\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1289\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Integrate with existing support mechanism<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"4238\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/integrating-chatbot-with-itsm\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4238\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Integrating Chatbot with ITSM<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \t\t\t\t<\/li>  \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_3\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 4px; border-width: 0px; border-color: #dbdbdb; background-color: #ffffff; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"border-bottom-width: 1px; background-color: #ffffff; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #dadada; padding-top: 20px; padding-bottom: 20px; padding-left: 30px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--no_icons-cat-icon\" aria-expanded=\"false\"\r\n\t\t\t\t\t\t            data-kb-category-id=\"61\" data-kb-type=\"category\"  style=\"color: #827a74; text-align: center; justify-content: center;\"  role=\"region\">\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #827a74;\" >Self-Help<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 0px; padding-top: 5px; padding-bottom: 4px; padding-left: 30px; padding-right: 10px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"61\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1603\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/user-guide\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1603\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >User Guide<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1339\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/understanding-solutions-cobots-in-detail\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1339\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Understanding Solutions \/ Cobots in detail<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1312\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/new-solution-development\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1312\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Creating new Solution<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1308\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/troubleshooting-self-help-issues\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1308\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Troubleshooting Self-Help issues<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1306\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/frequently-asked-questions\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1306\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Frequently Asked Questions<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1468\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/get-direct-link-to-download-solution-exes\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1468\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Get direct link to download solution exes<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1632\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/multi-tenancy-and-facilities\/?seq_no=2\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1632\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Multi Tenancy and Facilities<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1645\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/users-and-roles\/?seq_no=2\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1645\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Users and Roles<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\" data-kb-article-id=\"4288\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/user-feedback\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4288\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >User Feedback<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \t\t\t<button class=\"epkb-show-all-articles\" aria-expanded=\"false\" data-btn-id=\"61\">\r\n\t\t\t\t<span class=\"epkb-show-text\">\t\t\t\t\t\tShow all articles ( 1 )\r\n\t\t\t\t<\/span>\r\n\t\t\t\t<span class=\"epkb-hide-text epkb-hide-elem\">Collapse Articles<\/span>\r\n\t\t\t<\/button>\t\t\t\t\t\r\n\t\t<ul class=\"epkb-sub-category eckb-sub-category-ordering\"  style=\"padding-left: 10px;\" > \r\n\t\t\t\t<li  style=\"padding-bottom: 8px; padding-top: 8px;\" >\r\n\t\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"68\" data-kb-type=\"sub-category\" role=\"region\">\r\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\r\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  >Admin<\/h3>\r\n\t\t\t\t\t<\/div>    \r\n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"68\"> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1335\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/update-offline-application\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1335\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Update Offline Application<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1293\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/run-solution-remotely-on-end-user-machines\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1293\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Run Solution Remotely on End-User Machines<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"4288\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/user-feedback\/?seq_no=2\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4288\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >User Feedback<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"4295\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/download-reports\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4295\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Download Reports<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \t\t\t\t<\/li>  \r\n\t\t\t\t<li  style=\"padding-bottom: 8px; padding-top: 8px;\" >\r\n\t\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"66\" data-kb-type=\"sub-category\" role=\"region\">\r\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\r\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  >Analytics<\/h3>\r\n\t\t\t\t\t<\/div>    \r\n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"66\"> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1295\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/how-to-check-offline-application-version-on-user-machine\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1295\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to check Offline application version on user machine<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1298\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/understanding-solution-usage-data\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1298\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Understanding Solution Usage data<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1304\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/understanding-users-usage-data\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1304\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Understanding Users Usage Data<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1300\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/what-users-are-searching-in-online-self-help-portal\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1300\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >What Users are Searching in Online Self-Help Portal<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1302\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/understanding-users-feedback\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1302\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Understanding Users Feedback<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"1317\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/how-to-use-search\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1317\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to Use Search<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \t\t\t\t<\/li>  \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \t\t\t\t\t<\/div>  \t\t\t\t\t<div class=\"epkb-ml__module-categories-articles__row\">  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_4\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 4px; border-width: 0px; border-color: #dbdbdb; background-color: #ffffff; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"border-bottom-width: 1px; background-color: #ffffff; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #dadada; padding-top: 20px; padding-bottom: 20px; padding-left: 30px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--no_icons-cat-icon\" aria-expanded=\"false\"\r\n\t\t\t\t\t\t            data-kb-category-id=\"62\" data-kb-type=\"category\"  style=\"color: #827a74; text-align: center; justify-content: center;\"  role=\"region\">\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #827a74;\" >Self-Heal<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 0px; padding-top: 5px; padding-bottom: 4px; padding-left: 30px; padding-right: 10px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"62\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1315\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/introduction\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1315\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Introduction To Self-Heal<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1678\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/add-proactive-solutions-to-self-help-portal\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1678\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Proactive Solution Management on Self-Help Portal<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1325\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/understanding-self-heal-solutions-summary-report\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1325\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Overview of Self-Heal Analytics<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1323\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/how-to-remotely-run-self-heal-solutions-on-end-user-machines\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1323\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to remotely run Self-Heal solutions on End User Machines<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1333\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/actions-and-admin-actions\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1333\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Actions and Admin Actions<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1327\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/understand-solution-effectiveness\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1327\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Understand Solution Effectiveness<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1321\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/self-heal-agent-version-analytics\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1321\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Self-Heal Agent Version Analytics<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1319\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/how-to-use-search-2\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1319\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to Use Search<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\" data-kb-article-id=\"1331\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/tenants-in-self-heal\/?seq_no=2\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1331\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Multi Tenancy in Self-Heal<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\" data-kb-article-id=\"1337\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/update-self-heal-application\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1337\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Update Self-Heal Application<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\" data-kb-article-id=\"1329\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/create-and-use-user-groups\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1329\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Create a Group<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\" data-kb-article-id=\"1687\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/troubleshooting-self-heal-issues\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1687\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Troubleshooting Self-Heal Issues<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \t\t\t<button class=\"epkb-show-all-articles\" aria-expanded=\"false\" data-btn-id=\"62\">\r\n\t\t\t\t<span class=\"epkb-show-text\">\t\t\t\t\t\tShow all articles ( 4 )\r\n\t\t\t\t<\/span>\r\n\t\t\t\t<span class=\"epkb-hide-text epkb-hide-elem\">Collapse Articles<\/span>\r\n\t\t\t<\/button>\t\t\t\t\t\r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_5\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 4px; border-width: 0px; border-color: #dbdbdb; background-color: #ffffff; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"border-bottom-width: 1px; background-color: #ffffff; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #dadada; padding-top: 20px; padding-bottom: 20px; padding-left: 30px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--no_icons-cat-icon\" aria-expanded=\"false\"\r\n\t\t\t\t\t\t            data-kb-category-id=\"63\" data-kb-type=\"category\"  style=\"color: #827a74; text-align: center; justify-content: center;\"  role=\"region\">\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #827a74;\" >Content Management<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 0px; padding-top: 5px; padding-bottom: 4px; padding-left: 30px; padding-right: 10px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"63\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1422\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/access-admin-dashboard\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1422\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Access Admin Dashboard<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1268\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/change-logos-and-banner-in-self-help-portal\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1268\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Change logos and banner in Self-Help portal<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1270\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/customize-about-us-information\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1270\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Customize Footer in Self-Help Portal<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1276\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/category-management-create-edit-delete\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1276\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Category Management - Create , Edit, Delete<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1520\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/manage-sub-categories-create-edit-delete\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1520\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Manage Sub-Categories (Create, Edit, Delete)<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1279\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/manage-different-kind-of-solutions\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1279\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Solution Management (Create, Edit, Delete..)<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1274\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/upload-and-use-resources\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1274\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Upload and use resources<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1281\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/create-html-pages\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1281\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Create multilingual Self-Help pages<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\" data-kb-article-id=\"1272\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/create-scrolling-notice-for-offline-application-and-online-portal\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1272\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Create Notice for Online Self-Help Portal and Offline Application<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\" data-kb-article-id=\"1678\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/add-proactive-solutions-to-self-help-portal\/?seq_no=2\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1678\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Proactive Solution Management on Self-Help Portal<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\" data-kb-article-id=\"4223\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/introduction-to-campaigns\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4223\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Introduction To Campaigns<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \t\t\t<button class=\"epkb-show-all-articles\" aria-expanded=\"false\" data-btn-id=\"63\">\r\n\t\t\t\t<span class=\"epkb-show-text\">\t\t\t\t\t\tShow all articles ( 3 )\r\n\t\t\t\t<\/span>\r\n\t\t\t\t<span class=\"epkb-hide-text epkb-hide-elem\">Collapse Articles<\/span>\r\n\t\t\t<\/button>\t\t\t\t\t\r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_6\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 4px; border-width: 0px; border-color: #dbdbdb; background-color: #ffffff; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"border-bottom-width: 1px; background-color: #ffffff; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #dadada; padding-top: 20px; padding-bottom: 20px; padding-left: 30px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--no_icons-cat-icon\" aria-expanded=\"false\"\r\n\t\t\t\t\t\t            data-kb-category-id=\"64\" data-kb-type=\"category\"  style=\"color: #827a74; text-align: center; justify-content: center;\"  role=\"region\">\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #827a74;\" >User Adoption and Continuous Improvement<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 0px; padding-top: 5px; padding-bottom: 4px; padding-left: 30px; padding-right: 10px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"64\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1283\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/use-data-for-continuous-improvement\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1283\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Use data for continuous improvement<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1291\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/improve-user-adoption\/?seq_no=2\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1291\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Improve User Adoption<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1343\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/regular-maintenance-of-server\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1343\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Regular maintenance of Server<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1345\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/post-deployment-troubleshooting\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1345\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Post Deployment troubleshooting<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \t\t\t\t\t<\/div>  \t\t\t\t\t<div class=\"epkb-ml__module-categories-articles__row\">  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_7\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 4px; border-width: 0px; border-color: #dbdbdb; background-color: #ffffff; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"border-bottom-width: 1px; background-color: #ffffff; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #dadada; padding-top: 20px; padding-bottom: 20px; padding-left: 30px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--no_icons-cat-icon\" aria-expanded=\"false\"\r\n\t\t\t\t\t\t            data-kb-category-id=\"69\" data-kb-type=\"category\"  style=\"color: #827a74; text-align: center; justify-content: center;\"  role=\"region\">\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #827a74;\" >Anakage on Mac<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 0px; padding-top: 5px; padding-bottom: 4px; padding-left: 30px; padding-right: 10px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"69\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1353\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/introduction-2\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1353\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Introduction<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1355\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/deployment\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1355\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Deployment<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1357\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/how-to-use-solutions\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1357\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to use solutions<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1359\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/troubleshooting-issues-on-mac\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1359\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Troubleshooting issues on Mac<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \t\t\t\t\t<\/div>  \r\n\t\t<\/div>       \t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>   \r\n\t\t<\/div>    \t\t\t<\/div>  \r\n\t\t\t<div id=\"epkb-ml__row-3\" class=\"epkb-ml__row\">                \t\t<div id=\"epkb-ml__module-articles-list\" class=\"epkb-ml__module\">   \r\n\t\t<div id=\"epkb-ml-article-list-basic-layout\" class=\"epkb-ml-article-list-container\">   \t\t\t\t<h2 class=\"epkb-ml-articles-list__title\">\r\n\t\t\t\t\t<span>Featured Articles<\/span>\r\n\t\t\t\t<\/h2>   \r\n\t\t\t<div class=\"epkb-ml-articles-list__row\"> \r\n\t\t<!-- Popular Articles -->\r\n\t\t<section id=\"epkb-ml-popular-articles\" class=\"epkb-ml-article-section\">\r\n\t\t\t<div class=\"epkb-ml-article-section__head\">Popular Articles<\/div>\r\n\t\t\t<div class=\"epkb-ml-article-section__body\">\r\n\t\t\t\t<ul class=\"epkb-ml-articles-list\">    \t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/prerequisites\/\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"1239\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Prerequisites<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/manage-different-kind-of-solutions\/\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"1279\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Solution Management (Create, Edit, Delete..)<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/create-html-pages\/\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"1281\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Create multilingual Self-Help pages<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/use-data-for-continuous-improvement\/\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"1283\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Use data for continuous improvement<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/how-to-use-self-help-solutions\/\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"1285\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >How to use Self-Help Solutions<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t<\/ul>\r\n\t\t\t<\/div>\r\n\t\t<\/section>  \r\n\t\t<!-- Newest Articles -->\r\n\t\t<section id=\"epkb-ml-newest-articles\" class=\"epkb-ml-article-section\">\r\n\t\t\t<div class=\"epkb-ml-article-section__head\">Newest Articles<\/div>\r\n\t\t\t<div class=\"epkb-ml-article-section__body\">\r\n\t\t\t\t<ul class=\"epkb-ml-articles-list\">    \t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/customize-user-offline-application\/\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"1373\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Customize User Offline Application<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/checklist-for-solutions\/\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"1371\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Checklist for Solutions<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/deployment-checklist\/\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"1369\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Deployment Checklist<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/integration-with-service-now\/\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"1365\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Integration with Service Now<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/introduction-to-single-sign-on-integration\/\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"1363\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Introduction to Single Sign On Integration<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t<\/ul>\r\n\t\t\t<\/div>\r\n\t\t<\/section>  \r\n\t\t<!-- Recent Articles -->\r\n\t\t<section id=\"epkb-ml-recent-articles\" class=\"epkb-ml-article-section\">\r\n\t\t\t<div class=\"epkb-ml-article-section__head\">Recently Updated Articles<\/div>\r\n\t\t\t<div class=\"epkb-ml-article-section__body\">\r\n\t\t\t\t<ul class=\"epkb-ml-articles-list\">    \t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/deployment\/\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"1355\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Deployment<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/introduction-2\/\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"1353\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Introduction<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/customize-user-offline-application\/\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"1373\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Customize User Offline Application<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/planning-and-different-phases-of-deployment\/\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"1310\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Planning and different phases of Deployment<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/www.anakage.com\/blog\/knowledge-base\/troubleshooting-issues-on-mac\/\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"1359\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #81d742;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Troubleshooting issues on Mac<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t<\/ul>\r\n\t\t\t<\/div>\r\n\t\t<\/section>  \r\n\t\t\t<\/div>\r\n\r\n\t\t<\/div>        \t\t<\/div>  \t\t\t<\/div>  \r\n\t\t\t<div id=\"epkb-ml__row-4\" class=\"epkb-ml__row\">                \t\t<div id=\"epkb-ml__module-faqs\" class=\"epkb-ml__module\">   \t\t\t<div class='epkb-faqs-article-coming-soon'>FAQs coming soon<\/div> \t\t<\/div>  \t\t\t<\/div>  \t\t<\/div>   \n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"coauthors":[88],"class_list":["post-1219","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/pages\/1219","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/comments?post=1219"}],"version-history":[{"count":0,"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/pages\/1219\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/media?parent=1219"}],"wp:term":[{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/coauthors?post=1219"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}