{"id":6360,"date":"2025-03-10T12:31:53","date_gmt":"2025-03-10T12:31:53","guid":{"rendered":"https:\/\/anakage.com\/blog\/?post_type=lp_course&#038;p=6360"},"modified":"2025-03-31T05:48:59","modified_gmt":"2025-03-31T05:48:59","slug":"operation-training","status":"publish","type":"lp_course","link":"https:\/\/www.anakage.com\/blog\/courses\/operation-training\/","title":{"rendered":"Operation Training"},"content":{"rendered":"<p><strong>Introduction<\/strong><\/p>\n<p>Welcome to the Anakage Operation Training course. This module will guide you through the process of numerically estimating the value of IT Help-Desk Automation using Anakage. You will explore different business cases, learn how to identify automation opportunities, and understand the tangible and intangible benefits of implementing Anakage in IT service management.<\/p>\n<p><strong>Table of Contents<\/strong><\/p>\n<ol>\n<li>Anakage Value Estimation<\/li>\n<li>Business Cases for Value Estimation<\/li>\n<li>Information required to built a\u00a0 detailed Business Case<\/li>\n<li>Identifying Tangible Benefits<\/li>\n<li>Common IT Problems Solved by Anakage<\/li>\n<li>Opportunity Assessment<\/li>\n<li>Case Study Analysis<\/li>\n<li>Cost Considerations<\/li>\n<li>Impact Assessment (IT Service Company Case Study)<\/li>\n<li>Conclusion<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Introduction Welcome to the Anakage Operation Training course. This module will guide you through the process of numerically estimating the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","course_category":[],"course_tag":[],"coauthors":[88],"class_list":["post-6360","lp_course","type-lp_course","status-publish","hentry","course"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/lp_course\/6360","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/lp_course"}],"about":[{"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/types\/lp_course"}],"author":[{"embeddable":true,"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/comments?post=6360"}],"version-history":[{"count":0,"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/lp_course\/6360\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/media?parent=6360"}],"wp:term":[{"taxonomy":"course_category","embeddable":true,"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/course_category?post=6360"},{"taxonomy":"course_tag","embeddable":true,"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/course_tag?post=6360"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.anakage.com\/blog\/wp-json\/wp\/v2\/coauthors?post=6360"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}