Self-Help and Self-Heal Solutions in IT Help Desk Automation
In a perfect world of IT Help Desk Automation all software issues will be either fixed manually or detected and proactively...
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Tag: Self heal
Automating Your Service Desk – Anakage
Automation is the key. The millennial employee workforce prefers self-service for common occurring issues before reaching...
Proactive CoBot- Resolve Issues before Users Get to Know
Anakage Proactive CoBot component is a lightweight application which is installed on end points to resolve end-point issues...
Recast Your Current Problems into Proactive Goals- a Transformation that Every Servicedesk Needs
For many organizations the conventional way of solving any IT problem is to respond to clients or users after it arises....
AI, ML in Service Desk Automation
Most Technology consultants including myself and AI/ML service providers for over a decade have spear headed Digital...