Self Service Password Reset (SSPR) Solution
Many organizations in spite of having a self service password reset web portal continue to witness Password reset...
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How to Fix Windows 10 Outlook problems automatically?
Microsoft Outlook and Windows 10 are one of the widely used email clients and the OS in Enterprises. We find numerous KB...
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Getting stuck using PowerShell script for automation?
Let us start by understanding the security considerations when trying to run PowerShell script for automation. In spite of...
Remote Service Desk automation in a NOC model
Anakage is an end-user support automation platform which empowers the Shared Services Center or NOC Model automation using...
Remote solution firing in IT Service Desk
What if you have been adopting the service desk automation and you find that it is still not giving you a much ROI ? What...
Self-Heal solution for Retail POS and Site Server
The Point of Sale (POS) refers to the area of a store where customers can pay for their purchases. The term is normally...
Self-Help and Self-Heal Solutions in IT Help Desk Automation
In a perfect world of IT Help Desk Automation all software issues will be either fixed manually or detected and proactively...
Benefits of IT Help Desk Portal for IT Automation
A self-service portal is a platform that has self-service or self-help solutions that enables the consumer to request...
Planning for Anakage Self Service Deployment – 5 Answers to keep ready
40% of users like to try out to solve the problem themselves before reaching service desk. This number will increase as the...
Anakage is ISO:IEC 27001:2013 certified now
We are very proud to be awarded ISO:IEC 27001:2013 certification, an internationally recognized standard that ensures that...